The Nova Tendência Jewellery and Seeds Guarantee is valid for 1 (one) year * from the date of purchase and covers any defects that refer to technical aspects of manufacture. The guarantee is applied upon presentation of the invoice.
Damages due to falls, improper use, accidents of any nature and contact with chemical agents that may damage the materials of your jewelry are excluded.
The New Tendency Jewels and Semijoias, according to the consumer defense code, has a period of 30 (thirty) days to analyze the product and give a position to the customer.
Once the manufacturing defect has been proven, you can repair the product or replace it with an equal one.
Failure to repair the part under warranty conditions, another equal will be provided.
If it can not be replaced by another one within 30 days, the customer will receive a credit coupon in the value of the piece.
If the product is already out of line and can not be replaced by an equal one, the customer will receive a credit coupon in the value of the part.
Leather is a natural product and, for this reason, suffers wear and tear from use and time; should be treated with care.
Do not put the leather in contact with water or other liquids.
The Nova Tendência Jewellery Guarantee for leather accessories is valid for 90 * days (3 months) and covers any defects that refer to technical aspects of manufacturing and / or materials involved. Damages arising from improper use, accidents of any kind, contact with water or chemical agents that could cause damage to the leather, cracks and poor conservation are excluded. If it is impossible to repair under warranty conditions, another part of the same or similar part of the same value will be supplied without any additional charge.
Our pearls are natural, and therefore require special care.
Do not place the semi-shell containing pearl in contact with water or other liquids.
Seeds containing pearl should be cleaned only with a soft cloth.
Do not expose pearls to chlorine or any other chemical.
Parts considered under warranty are:
With any manufacturing defect;
With total or partial detachment of the veneer;
The parts considered out of warranty are:
Worn by constant use;