By registering at www.novatendencia.com.br, you agree to the prices and conditions of payment and that they are subject to change. Payment can be made by credit card, debit, bank slip and bank transfer.
To pay by credit card, you must enter the card information on the website to complete the transaction (for details on the protection of personal data, please see our Privacy and Security Policy). All personal information is strictly confidential and will only be used to complete your purchase. Orders paid with bank slip and bank transfer can take up to 2 (two) business days to be approved.
If you have any questions about invalid or unauthorized charges, please contact our team, through our email firstname.lastname@example.org. Currently, a freight is offered free of charge to SUL AND SOUTHWEST in purchases over R $ 160.00. For other REGIONS, and other modalities, shipping is at the client's expense.
The PAC and SEDEX freight rates are subject to change without prior notice.
Delays in delivery may occur as a result of logistical limitations of third parties, strikes, etc. In these cases, you will be informed through our website and service center.
After authorization of purchase by the credit card company or confirmation of payment by the financial institution and third party payment systems (Paying Intervener), our shipment has 48 hours (working days) for the preparation and sending of RETAIL orders. wholesale orders our shipment has up to 4 working days. The delivery time begins to count as soon as your order is posted at our post office.
The Nova Tendencia Jewels undertakes to deliver the goods purchased at the address indicated by the customer in the order form, and that in any case must necessarily be understood within the national territory.
The Nova TendenciaJewels will not be responsible for the errors caused in the delivery, when the address indicated by the customer in the request form does not correspond with reality, is incomplete or has been omitted.
In addition, the following rules will apply to deliveries:
a) The receipt can be made by any responsible for receiving goods at the indicated address, by signing the proof of delivery and presentation of document;
b) If there is a difficulty in delivering on the first attempt (absent recipient, difficulty in locating the address, etc.), a further two (2) attempts will be made with an interval of up to 48 working hours between them (according to postal services). If delivery is not made in these new attempts, the merchandise will return to our logistics center and remain in the warehouse center until the customer contacts and inform the new address to clarify the error in the data registered. If the customer does not contact us within 30 days, the order will be canceled and payment will be refunded.
Every environment in the site www.novatendencia.com.br is encrypted and secure. Nova Tendencia Jewelry is not responsible for malware (virus or malicious software or malicious software) installed on your device and that may change any external documents on the site, such as a bank slip.
All orders with values above R $ 300.00 will be subject to financial checks and necessary attachments will be requested by email for authentication, approval and order release. The former is part of the security policies of the Jewels Nova Tendencia.